The AI Advantage: Transforming Small Business Operations
Description: This presentation will explore practical ways small businesses can use AI to boost efficiency, enhance customer experiences, and drive growth. Attendees will learn about AI tools for customer service, marketing, data analytics, and HR, along with actionable steps to integrate AI and strategies to address common challenges.
About Our Speaker Chris Ripley:
I was born in Providence, Rhode Island. While growing up I lived in Woonsocket, Rhode Island; Richmond, Virginia; Baltimore, Maryland; and Newport News, Virginia. I finally settled in Wareham, Massachusetts, with my mother, brother, and sister.
I spent 22 years in retail sales and marketing with Macy’s, Dayton-Hudson, and May Company. I was a women's shoe buyer for four years. I was also a store manager for 14 years.
For the last 20 years, I've been the owner of the Strategic Marketing Group, which helps businesses increase sales, customer retention, and the value of their business.
I received my bachelor’s in economics from the University of Virginia in 1981 and my master’s in management, with a concentration in marketing, from the University of Maryland Global Campus in 2005.